Policies

mcgann-furniture-baraboo-2McGann Furniture Service Policies

Interior Design Service:

For more than a century, our award winning designers and consultants have been helping homeowners in South Central Wisconsin. We take great pride in helping our customers make selections that reflect their good taste, and enhances their home.

Complimentary Design Services are available with a minimum furniture purchase. Our highly trained staff can visit your home, or meet with you in our store. Call or Contact Us for details.

Baraboo Interior Home Decorating CenterFlooring Estimates:

We offer a complete flooring department, featuring a huge variety of displays, samples, and in-stock products. We are happy to provide written estimates for your project- large or small.

You are welcome to bring in a blue print, your own measurements, OR we will visit your home and take our own measurements. Many times, a home visit will reveal additional considerations that may be overlooked on paper.

Either way, you’ll be comfortable knowing what to expect!

interior-decorating-baraboo-furniture-2Custom Window Treatments:

At McGann’s we specialize in beautiful, well made custom window treatments. We offer all the major manufacturers of hard treatments- shades, blinds, verticals, etc…

To finish your windows off, or simply to show them off, we have 1000’s of fabric samples to create soft treatments such as drapes, sheers, side panels, valances, cornice boards and more. Professional installation is available.

Payment and Financing Options:

All special orders require a 50% down payment prior to the order being placed. We ask that any balances due are paid upon completion of installation, or delivery of merchandise.

Accepted forms of payment are:

Cash, check money order, or credit card. We accept Visa, Mastercard, Discover, and American Express. store lay-a-way and Interest Free Financing is available on many products. Many options are available. – be sure to ask about the details.

Return Policy:

On purchases of regularly stocked products, if you notify us within the first seven days that you are not satisfied with your purchase, McGann Furniture will restore any defect apparaent with your purchase, or gladly correct your dissatisfaction through an exchange of product, reselection of different product, or refund when your furniture is returned in “Like New” condition. Refunds can only be paid by McGann Furniture company check.

Special order returns will incur a 25% restocking fee, plus a delivery charge for return to the store. Outbound delivery fees (if charged) are not refundable on returns.

McGann Furniture reserves the right to deny special order returns. Merchandise that is not returnable includes bedding, mattress protectors, and clearance or “as is” items.

Delivery:

Most furniture items purchased at McGann Furniture will be delivered at no charge when a minimum purchase price has been met. Exceptions include, but are not limited to: clearance priced items, flooring products, merchandise below our minimum (for free delivery), or outside of our 50 mile free delivery radius. A nominal delivery charge will apply to those items that are not covered under our free delivery program.

McGann Furniture is committed to delivering your furniture in the most efficient manner.

We do not follow a set schedule as to which towns we deliver to each week. This allows the flexibility to schedule deliveries as needed.

We make every effort to deliver your furniture in a timely fashion, on a day and time that is convenient for you.

Delivery hours are: Monday through Friday 8:30 am to 4:30 pm. Saturday deliveries can often be accommodated, with enough advance notice.

We provide a professional, knowledgeable delivery staff that will come to your home and place your new furniture. We ask that common sense is used in making sure there is a clear path to your home, and through your home ensuring the safe delivery of your items.

We reserve the right to decline disconnecting, or connecting home electronic equipment, such as computers, televisions, stereo equipment, etc… We will, at our discretion, remove old furniture, flooring materials, and bedding, for disposal or donation. some charges may apply for this service.

Of course, you are always welcome to pick up your merchandise at any time. We would appreciate a phone call ahead of time, so we can have your items ready for you when you arrive.

We highly recommend you bring blankets, and (if needed) straps, to protect and hold your furniture in place.

McGann Furniture will not be held responsible for the safe transport of items that are picked up by our customers.

Repair Service:

While we strive to provide merchandise in perfect condition, unfortunately, problems do occur. Please contact us as soon as possible, if you notice a problem. We will do everythning we can to make it right, within the boundaries of each manufacturer’s specific warranty.